Privacy policy
Privacy Policy – Dravix
Overview
This Privacy Policy describes how Dravix (“we”, “us”, or “our”) collects, uses, and discloses personal information when you visit our website, interact with our services, or make a purchase.
By using our website, you agree to the practices described in this policy.
Contact
For privacy-related questions, concerns, or requests, contact:
Personal Information We Collect
When you visit our website or make a purchase, we may collect information necessary to provide and improve our services.
Device Information
We may automatically collect:
• IP address
• Browser type and version
• Time zone
• Cookie and tracking information
• Pages viewed
• Website interactions
This information may be used to improve website performance, understand customer behavior, prevent abuse, and support analytics.
Order Information
When you make a purchase, we may collect:
• Name
• Billing address
• Shipping address
• Payment-related information
• Email address
• Phone number
We use this information to process transactions, fulfill orders, prevent fraud, provide customer service, and communicate with customers.
Customer Support Information
If you contact us, we may collect information such as:
• Name
• Email address
• Order information
• Information you voluntarily provide to us
This information is used to provide support and resolve customer inquiries.
How We Use Your Information
We may use personal information to:
• Process purchases and transactions
• Fulfill and ship orders
• Communicate with customers
• Provide customer support
• Prevent fraud and unauthorized activity
• Improve our products, website, and services
• Analyze website activity
• Send marketing communications where permitted and where you have opted in
Sharing Your Information
We may share information with service providers necessary to operate our business.
These may include:
• Shopify
• Payment processors
• Shipping and fulfillment providers
• Analytics services
• Advertising platform